Home Care and Hospice Emergency Preparedness Virtual Conference 

October 6, 2021 9:00AM - 3:30PM EST 



HCA Member $159

Non-Member $259

As cases in COVID-19 and the Delta Variant continue to rise, and the state mandates home care, hospice and other health care personnel to receive the COVID-19 vaccine, agencies must review and increase their emergency preparedness protocols and activities.

HCA's Emergency Preparedness Conference will cover a variety of important emergency-related issues, including:

  • An update on state and federal regulatory relief measures for home care and hospice providers;
  • How to prepare for a cyber security attack;
  • Ways to ensure compliance with the Occupational Safety and Health Administration Emergency Temporary Standard Rule and New York's HERO Act;
  • Providers' experiences with surveys during the pandemic; and
  • A tabletop exercise to meet state and federal requirements.

9:00AM – 10:00AM

State and Federal Regulatory Relief for Home Care and Hospice

Andrew Koski, Vice President for Program Policy and Services, Home Care Association of New York State

Learn the latest updates on the status of federal and state regulatory waivers for CHHAs, LHCSAs, hospices, and MLTCs as COVID-19 continues to infect individuals and be a public health issue.


10:00AM – 11:00AM

OSHA, OMIG, NYSDOH, HERO ACT, Mandatory Vaccination... What Does All This Mean?

Barbara Citarella, RN, BSN, MS, CHCE, NHDP-BC, President and CEO, RBC Limited Healthcare and Management Consultants

The home care and hospice industry as well as many other health care providers are under a constant deluge of standards, regulations, emergency orders, and executive orders. Almost daily, the regulations change and often at times seem to be in direct confliction with previous information. How does that play out for agency surveys, enforcement actions, penalties, and compliance? 

This session will discuss recent COVID survey findings, interpretive guidelines, and how providers need to prepare and ready for these complicated inspections. Join Barbara Citarella, President of RBC Limited Healthcare and Management Consultants for this dynamic session. She is the only recognized national expert for disaster preparedness for the home care and hospice industry.

11:00AM – 12:00PM

Preparing for a Cyber Security Attack

Dennis Ast, Senior Account Representative, OneGroup

Josephine Bottitta, J.D., MSW, Senior Vice President, Business Risk Specialist, OneGroup

Dennis O’Connell, Director of Healthcare Solutions, Custom Computer Specialists

Despite all the steps you’ve taken to prevent a cyber-attack, the bad guys can still get through. What would you do if your agency was a victim of a cyber-attack?   Who would you call first?  Should you pay the ransom? Who do you have to notify and when? Do you have insurance coverage?  How does it respond?

During this session we’ll review the different types of cyber-attacks, and we’ll walk you through the steps to develop an incident response plan to help you remediate and recover from an attack.  Attendees will receive an incident response plan template to take back to their agency.

We will also update the attendees on the cyber insurance market and what to look out for by way of coverages and premiums, as, cyber insurance coverage has drastically changed over the past year.

12:00PM – 1:00PM

Lunch Break

1:00PM – 2:00PM

Ensuring Compliance with OSHA ETS Rule and NY HERO Act

Shelley Eggleton, MBA, BS, RN, CEO Bartlett Strategy Group, LLC

Distinguishing your responsibilities under the OSHA Emergency Temporary Standard (ETS) rule and NY HERO Act in a practical manner is overwhelming. Should you create one plan for both mandates or two plans? In addition, new policies need to be created and other infection control policies need to be updated to meet the mandates as well. This webinar will provide you with a step-by-step guide to meeting all requirements.

2:00PM – 3:30PM

COVID 19 - The Fourth Wave: A Tabletop Exercise

Patricia Anders, MS, MEP, Manager, Health Emergency Preparedness Exercises at New York State Department of Health

The goal of this tabletop exercise is for each agency to assess its preparedness and delegation of responsibilities when responding to the ongoing COVID-19 Pandemic. This exercise will help raise awareness among participants of the mechanism to respond and manage the Pandemic, help identify any key gaps in preparedness, and ensure business continuity as the pandemic continues into a second year.  It is not a test of detailed response procedures, but rather emphasizes coordination, issue identification, and recovery.

MS. PATRICIA ANDERS, M.S., MEP is the Manager of Health Emergency Preparedness Exercises. She has been with the Office of Health Emergency Preparedness for 17 years full-time, and three years prior to that part-time, while serving as the Training Director in the New York State Department of Health’s public health laboratories. She is responsible for preparedness exercises and integrating federal directives for exercises for the New York State Department of Health, including HSEEP compliance and NIMS. For 11 years prior to focusing on exercises, she was responsible for coordinating emergency response training and education programs statewide for public health and healthcare staff. Ms. Anders also serves as an educator for a variety of preparedness topics, including the Homeland Security Exercise and Evaluation Program (HSEEP), and Psychological First Aid.

Ms. Anders received her M.S. in Education and her B.S. in Psychology from The Johns Hopkins University in Baltimore. She is also a certified Master Exercise Practitioner.


Closing Remarks



Individuals requiring special arrangements as stated in the Americans with Disabilities Act, should notify HCA at least 48 hours prior to the program.



No refunds will be provided after program access and/or materials have been provided. Substitutions are permitted please email us at: [email protected]

Sorry, online registration for this event is now closed.

Please contact HCA Education & Research at 518-426-8764 or [email protected] for more information.