DEVELOPING NEW SUPERVISORS & MANAGERS 
6 Bi-weekly Webinars 

DATES: Sept. 30, Oct. 7, 21, 28 Nov. 4, 18

TIME: 3pm - 4pm (EST)

 

This training program has been specifically developed for NEWLY appointed supervisors and managers or anyone who aspires to advance to a leadership role within their organization.

  

ONLINE WEBINARS ARE: Convenient, Effective, Affordable, Engaging & Interactive 

 

Webinar #1 (September 30) – Making the Transition to Supervisor/Manager

Successfully transitioning into a new leadership role from Peer to Supervisor/Manager 

Overview

  • Making the transition from peer to supervisor/manager
  • The difference between managing and leading
  • Understanding and Aligning with the Mission, Vision and Corporate Values of your Organization
  • The importance of consistency and ethics in the workplace
  • Being highly effective – 7 Habits    

 

Webinar #2 (October 7) - Strategic Planning and Financial Management

The importance of the “Strategic Plan” and how it influences the work you do.   Understanding your role in developing and managing your budget.  

Overview:      

  • Strategic Planning – process, goals/objectives and tasks – performance measures – the budget process – Financial Controls 
  • Different approaches to thinking (Strategic, Critical and Systems thinking) Developing Creative Choices
  • Developing Key Performance Measures 
  • Procurement/Purchasing – staying on track 

 

Webinar #3 (October 21) - Effective Communications 

Listening carefully, understanding emotions and setting the right tone when communicating with others.

Overview:      

  • Building/Supporting your Team
  • Why those difficult conversations are important!
  • What is Emotional Intelligence (EQ)?
  • Engaging others in decisions
  • Building TRUST
  • Generational differences at work

 

Webinar #4 (October 28) - Organizational Culture and Time Management 

Gain the insight and develop the skills to get things done.  Managing toward outcomes!

Overview

  • Corporate Culture in the Organization
  • Planning the work - working the plan
  •  
  • The art of delegating
  • Setting priorities and monitoring progress
  • Meetings can be frustrating and time consuming! Making them effective.
  • Remote work – is it the new normal – what does it mean?
  • Change Management requires personal commitment. 

 

Webinar #5 (November 4) - Human Resource Management 

Understanding Collective Agreements – Policies - Rights and Responsibilities

Overview

  • Recruitment, Interviewing, On-boarding, Coaching and Disciplining,
  • Setting clear performance expectations 
  • When is a performance management plan required? 
  • Maintaining a Harassment Free and Respectful workplace, Health & Wellness, Workplace Safety
  • Building resilience in the workplace

 

Webinar #6 (November 18) - Political and Public Expectations; Delivering on Customer Service Standards 

Understanding what it means to work in Political Fishbowl, balancing competing expectation and surviving!

Overview:      

  • Everything is Local – Dealing with Elected Officials
  • Understanding your customer’s expectations
  • Building your network
  • Dealing with difficult people, when nothing seems to work!
  • How to effectively manage upward
  • When and how to make course corrections – lessons learned
  • Taking care of yourself – Avoiding Burnout 

CONTACT INFORMATION

REGISTRATION - DEVELOPING NEW SUPERVISORS & MANAGERS

Payment Options

Questions?
If you have any questions, please contact Ontario Municipal Leadership Institute 905.407.7074 or [email protected].

Cancellations and Refund Policy
If you are unable to attend our training due to an unforeseen circumstance, your registration is 100% transferable at no additional cost. Please contact [email protected].