CMPA Challenging Patient Encounters: Strategies to enhance safe care.

 Tuesday, November 15, 2022 | 6:00 pm - 7:30 pm ET

 Location: Online Webinar


This webinar will focus on reviewing practical strategies and communication tools to help optimize challenging  patient encounters effectively.

After attending this session, the participant will be able to:

  1. Identify practical communication strategies to use in challenging patient encounters
  2. Describe 2 communication tools to enhance your patient interactions.
  3. Recognize the impact of effective communication strategies on patient safety and mitigating medico-legal risk.



SaturdaySorry, registration for this event is now closed.

Please contact Shamini Martin at 416-599-2580 ext 2951 or [email protected] for more information.