2019 SCSPE Fall Symposium

Communication for Design Professionals
Presenter: Jeanne d'Orleans, Aligned Learning LLC
Time: 8:00 AM - 4:00 PM

  • The (Un)Spoken Word…Building Solid Communication Skills: Do you know what communicates the most immediately and has the greatest impact on the listener?  Whether you focus is on sales, management of a diverse team or simply improved relationship with co-workers, this session can provide you with the right insight and tools.  Reduce work conflict, have fewer mistakes, speed up solutions…all due to mis-communication and poor listening.
  • Communicating with Diplomacy and Professionalism: It’s when you’re under pressure or in a difficult conversation that you need the most tact and polish to achieve the best results. Learn best practice techniques and tools.
  • The Written Word: The tradition of writing a hand-written letter may be all but gone, but writing skills are still essential to a businessperson’s success.  E-mails, advertising copy, contracts, proposals and more are still critical.  They all require a thought process that will connect you to the reader. Avoid all too common pitfalls and increase your clarity and persuasion.
  • More on how to communicate professionally. 

    Communicating Under Pressure

    • Thinking on your Feet
    • Break the Ice and Get Conversation Started
    • Communication Snags & Solutions 
    • Build and Maintain Credibility and Mutual Respect 

      Face-to-Face, Phone, Email or Text?

    • Tone, Words, Non-verbal
    • Skillful Listening
    • Productive Meetings

      Communicating Effectively with Different Personality Types

      Diplomatic Ways to:

    • Say No
    • Deliver Bad News
    • Deliver Effective Feedback
    • Delegate Pieces of Projects
  • Contact Information

    Event Registration

    Payment Options

    If you have any questions, please contact Adam Jones at 803-771-4271 or [email protected].

    Cancellations and Refunds Policy
    Cancellations must be received before November 8, 2019. You will receive a 50% refund. All cancellations must be in writing. NO refunds after November 8, 2019. Substitutions can be made with no additional costs. You may transfer your registration to another person anytime without penalty provided you inform [email protected] by email.